Terms & Policies

Please read below for everything you need to know about our terms and policies.

Terms

All sales are cash on receipt unless credit has been established. Terms of credit are 1% 10 net 30 days. Finance charges at 18% per annum (1.5% per month) will be charged to all past due accounts over 30 days. All accounts over 60 days past due revert to COD status. A fee of $25 will be charged for all returned checks. Credit Card sales will incur a 3% convenience charge.

Conditions

All orders accepted are subject to the availability of stock on hand at time of shipping. All stock is warranted to be true to name and healthy at time of shipment. No further warranty is expressed or implied. In any case, our liability is limited to replacing plants or refunding purchase price, at our option.

Claims

All claims for shortages or unsatisfactory stock must be made at the time of shipment on the original bill of lading. Any material for return must be reloaded on the delivery truck for immediate return or credit will not be issued. A credit will be issued for any shortages or returned stock.

Volume Discounts

We make every effort to keep our list prices as competitive as possible. Discounts are offered to preferred customers as follows. All volume discounts are based on prior year’s net purchase volume, net of delivery charges. All discounts are contingent on adherence to terms of payment. Discounts do not apply to shipping charges or net priced items.

$12,500 = 5%
$25,000 = 10%
$45,000 = 15%
$70,000 = 20%

Delivery

The minimum order for delivery is $2000 to most areas. Typically, orders placed by close of business on Tuesday can be delivered by Friday of the same week. Most orders are delivered on our trucks; all plants are delivered on decked trucks. A minimum delivery charge of $200 applies to all orders. Shipping prices are subject to change according to cost of fuel without notice.

Freight Zones (based on air miles)
Zone 1 is $0.50 x units. up to 50 miles
Zone 2 is $0.55 x units. up to 100 miles
Zone 3 is $0.65 x units. up to 150 miles
Zone 4 is $0.75 x units. up to 200 miles (including Long Island NY)
Zone 5 is $0.90 x units. up to 300 miles
Zone A is Hourly rate + ferry = $150/hr. as of March 2022 (Martha's Vineyard, Nantucket, Block Island)
Zone B is $0.90 x units. NYC / Long Island, Mt. Desert Island

Tagging

Included in the cost of the plant; every plant receives a tag. The standard option is a picture tag with a short description, our barcode (UPC#) and your company's name. For an additional charge of $0.35 / tag we also offer customized pre-pricing based on your unique formula or your unique prices. You may also include your custom SKU’s. Tagging is excluded from any discount offered. Please contact us for further info.